BBB Reliability Report for
Aaron's General Store, Inc.
   
      A BBB Accredited business since 05/28/2009
 
BBB Rating is A-
Aaron's General Store, Inc. A- 1
Rating Explanation
Company Rating A-
Our opinion of what this rating means:
An excellent rating. A company with this rating may not rate higher because of a greater number of rate-lowering factors, but we do not consider them to be factors that would likely adversely affect consumer transactions.

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Company Profile
Aaron's General Store, Inc.
Address:  
714 West Angus Avenue, Suite E
Orange, CA  92868
Tel: (714) 838-3575
Fax: (714) 838-3165
Web Site:   http://www.aaronsgeneralstore....
Contact:   Samuel Edens - Owner
Business Start Date:   6/30/1999
Company ID:   13164803
Nature of Business:

This company's business is internet sales of metric screws, such as; cap screws, machine screws, thread rolling screws, socket set screws, metric machine nuts, metric machine washers and metric hex wrenches.

BBB Comments & Analysis

Bureau's Comments and Analysis of Company's Business:

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company. 

Licensing

Agency:
License Number:
Status:

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

We know of no government action taken against this company.  

Accreditation

This company has been accredited since 05/28/2009 and we are satisfied that it honors its commitment. The company has agreed to uphold our accreditation standards, which include a commitment to act in accordance with ethical business practices and to respond to customer complaints.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.  

Advertising Review

No questions about the truth of this company's advertising has come to our attention. 

Complaint Experience

Bureau Summary and Analysis of customer complaints and company responses:

Our complaint history for this company shows that the company responded to and gave proper consideration to most complaints. However, one or more complaints are unresolved meaning the company failed to properly address the complaint allegations or their response was inadequate.  

Complaint Closing Statistics

The following grid displays the number and responses to complaints over the last 36 months:

No. of CmplType of Response
3Making a full refund, as the consumer requested
0Making a partial refund
4Agreeing to perform according to their contract
0Refusing to make an adjustment
0Refuse to adjust, relying on terms of agreement
0Unanswered
0Unassigned
7 Total