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BBB Reliability Report for
Ace Japanese Engines, Inc.
   
      A BBB Accredited business since 11/05/2002
 
BBB Rating is A-
Ace Japanese Engines, Inc. A- 1
Rating Explanation
Company Rating A-
Our opinion of what this rating means:
An excellent rating. A company with this rating may not rate higher because of a greater number of rate-lowering factors, but we do not consider them to be factors that would likely adversely affect consumer transactions.

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1 Star Rating
TrustLink Rating:
based on 1 review
Company Profile
Ace Japanese Engines, Inc.
Address:  
201 North Harbor Blvd
Santa Ana, CA  92703-3336
Tel: (714) 554-0661
Fax: (714) 554-1860
» See more photos on TrustLink
Web Site:   http://www.cncmotors.com
Contact:   Mark Kang - President
Business Start Date:   7/1/1993
Company ID:   100045219
Nature of Business:

This company's business is the wholesale and retail of direct imported Japanese used engines and transmissions and intallation services.

BBB Comments & Analysis

Bureau's Comments and Analysis of Company's Business:

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company. 

Licensing

Agency:
License Number:
Status:

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

We know of no government action taken against this company.  

Accreditation

This company has been accredited since 11/05/2002 and we are satisfied that it honors its commitment. The company has agreed to uphold our accreditation standards, which include a commitment to act in accordance with ethical business practices and to respond to customer complaints.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.  

Advertising Review

No questions about the truth of this company's advertising has come to our attention. 

Addl. Company Info
Additional DBAs
Additional Contacts
Additional Addresses
Additional Websites
Additional Phone Numbers
Additional Fax Numbers
Complaint Experience

Bureau Summary and Analysis of customer complaints and company responses:

Our complaint history for this company shows the company gave proper consideration to complaints presented by the Bureau.  

Complaint Closing Statistics

The following grid displays the number and responses to complaints over the last 36 months:

No. of CmplType of Response
1Making a full refund, as the consumer requested
0Making a partial refund
5Agreeing to perform according to their contract
0Refusing to make an adjustment
0Refuse to adjust, relying on terms of agreement
0Unanswered
0Unassigned
6 Total