Los Angeles, Orange, Riverside, and San Bernardino Counties of Southern California
This company's business is providing Internet dating services.
Bureau's Comments and Analysis of Company's Business:
We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.
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We know of no government action taken against this company.
This company has been accredited since 06/04/1999 and we are satisfied that it honors its commitment. The company has agreed to uphold our accreditation standards, which include a commitment to act in accordance with ethical business practices and to respond to customer complaints.
This company uses a negative option cancellation policy when selling their services. With this selling method, products and services are sent to consumers unsolicited, and unauthorized charges appear on credit cards. Usually, materials sent with the product or service will allow a specified time period for cancellation and ret... »More
No questions about the truth of this company's advertising has come to our attention.
Bureau Summary and Analysis of customer complaints and company responses:
Complainants allege deceptive sales practices, unauthorized credit card charges, and difficulty cancelling services. Most customers complain they agree to a trial period, or one month of service, but continue to receive additional statements, charges to credit cards, or debits to accounts even thou... »More
The following grid displays the number and responses to complaints over the last 36 months: