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BBB Reliability Report for
Superior Awning, Inc
   
      A BBB Accredited business since 06/28/2006
 
BBB Rating is A+
Superior Awning, Inc A+ 1
Rating Explanation
Company Rating A+
Our opinion of what this rating means:
An exemplary rating. This means that nothing in our files causes us to have any doubt about the company’s reliability.

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5 Star Rating
TrustLink Rating:
based on 1 review
Company Profile
Superior Awning, Inc
Address:  
14555 Titus Street
Van Nuys, CA  91402
Tel: (818) 780-7200
Fax: (818) 780-7993
» See more photos on TrustLink
Web Site:   http://www.superiorawning.com
Contact:   Brian Hotchkiss - Manager
Business Start Date:   7/30/1986
Company ID:   13072258
Nature of Business:

This company's business is installing and selling awnings.

BBB Comments & Analysis

Bureau's Comments and Analysis of Company's Business:

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company. 

Licensing

Agency: Contractors State License Board
License Number: 589431
Status: Active

Companies offering to provide construction services which total $500 or more are required to obtain licensing and a bond with the Contractors State License Board. We suggest that you verify licensing with the California Contractor's State License Board (CSLB). For the most up to date information on license status you may call the Board at 1-800-321-CSLB, or visit their website at www.cslb.ca.gov.

Government Actions

We know of no government action taken against this company.  

Accreditation

This company has been accredited since 06/28/2006 and we are satisfied that it honors its commitment. The company has agreed to uphold our accreditation standards, which include a commitment to act in accordance with ethical business practices and to respond to customer complaints.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.  

Advertising Review

No questions about the truth of this company's advertising has come to our attention. 

Addl. Company Info
Additional DBAs
Additional Contacts
Additional Addresses
Additional Websites
Additional Phone Numbers
Additional Fax Numbers
Complaint Experience

Bureau Summary and Analysis of customer complaints and company responses:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.  

Complaint Closing Statistics

The following grid displays the number and responses to complaints over the last 36 months:

No. of CmplType of Response
1Making a full refund, as the consumer requested
0Making a partial refund
0Agreeing to perform according to their contract
0Refusing to make an adjustment
0Refuse to adjust, relying on terms of agreement
0Unanswered
0Unassigned
1 Total