THIS BUSINESS IS NOT BBB ACCREDITED

Aaron's General Store, Inc.

(714) 838-3575 714 West Angus Avenue, Suite E, Orange, CA 92868

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Description

This company's business is internet sales of metric screws, such as; cap screws, machine screws, thread rolling screws, socket set screws, metric machine nuts, metric machine washers and metric hex wrenches.

BBB Accreditation

This business is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered this business's rating include:

13 complaint(s) filed against businessFailure to respond to 7 complaint(s) filed against business1 complaint(s) filed against business that were not resolved

Customer Complaints Summary

13 complaints closed with BBB in last 3 years | 5 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising / Sales Issues 1
Billing / Collection Issues 0
Problems with Product / Service 5
Delivery Issues 7
Guarantee / Warranty Issues 0
Total Closed Complaints 13

Additional Complaint Information

Our complaint history for this company shows that the company responded to and gave proper consideration to most complaints. However, one or more complaints are unresolved meaning the company failed to properly address the complaint allegations or their response was inadequate.

Complaint Details | Definitions | BBB Complaint Process | File a Complaint

  • Government Actions

    BBB has no information regarding government actions at this time.

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  • Advertising Review

    BBB has no information regarding advertising review at this time.

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Additional Information

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13164803
BBB file opened: 12/26/2001 Business started: 6/30/1999
Contact Information
Samuel Edens - Owner
    Helga Giessman (Bookkeeper)Michael Fox (Warehouse Manager)
Number of Employees

1

Business Category

Bolts Nuts Retail

Alternate Business Names
Aaron's General Store, Inc.Aaron's Machine Screws Aaron's Torx ScrewsAarons Torx ScrewsAaron's Security ScrewsAaron's Self-Tapping Screws