THIS BUSINESS IS NOT BBB ACCREDITED

Nikon, Inc.

(310) 414-8107 841 Apollo Street, Suite 100, El Segundo, CA 90245

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Description

This company's business is the manufacturing photographic equipment.

BBB Accreditation

This business is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered this business's rating include:

70 complaint(s) filed against businessFailure to respond to 20 complaint(s) filed against business3 complaint(s) filed against business that were not resolved

Customer Complaints Summary Read complaint details

70 complaints closed with BBB in last 3 years | 31 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising / Sales Issues 5
Billing / Collection Issues 2
Problems with Product / Service 40
Delivery Issues 1
Guarantee / Warranty Issues 22
Total Closed Complaints 70

Additional Complaint Information

Our complaint history for this company shows that the company responded to and gave proper consideration to most complaints. However, one or more complaints are unresolved meaning the company failed to properly address the complaint allegations or their response was inadequate.

Complaint Details | Definitions | BBB Complaint Process | File a Complaint

  • Government Actions

    BBB has no information regarding government actions at this time.

    What government actions does BBB report on?

  • Advertising Review

    BBB has no information regarding advertising review at this time.

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Additional Information

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BBB file opened: 10/21/1986 Business started: 4/21/1972
Licensing

Agency: BEAR: Electronic & Appliance Repair License Number: 29310 Status: verified

Contact Information
Rick Houghton Jr. - Sr Mgr, Customer Relations
    Y. Imagawa (President)Customer Service ()Robbie Martin (Customer Relations)Jack Abrams (Vice President)
Business Category

Commercial Products Manufacturer

Alternate Business Names
Nikon, Inc.Nikon
Alternate Web Sites