BBB ACCREDITED BUSINESS SINCE 02/27/1996

On Trac Garage Door Company

(909) 799-8555 1430 Richardson Street, San Bernardino, CA 92408

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Description

This company's business is the sale, service and installation of garage doors.

BBB Accreditation

A BBB Accredited business since 02/27/1996.

BBB has determined that this business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business's products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business's product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised this business's rating include:

Length of time business has been operatingComplaint volume filed with BBB for business of this sizeResponse to complaint(s) filed against businessResolution of complaint(s) filed against businessBBB has sufficient background information on this business

Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising / Sales Issues 0
Billing / Collection Issues 0
Problems with Product / Service 2
Delivery Issues 0
Guarantee / Warranty Issues 0
Total Closed Complaints 2

Additional Complaint Information

Our complaint history for this company shows the company gave proper consideration to complaints presented by the Bureau.

Complaint Details | Definitions | BBB Complaint Process | File a Complaint

  • Government Actions

    BBB has no information regarding government actions at this time.

    What government actions does BBB report on?

  • Advertising Review

    BBB has no information regarding advertising review at this time.

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Additional Information

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13027792
BBB file opened: 2/5/1996 Business started: 8/3/1993
Licensing

Agency: Contractors State License Board License Number: 735462 Status: Active Companies offering to provide construction services which total $500 or more are required to obtain licensing and a bond with the Contractors State License Board. We suggest that you verify licensing with the California Contractor's State License Board (CSLB). For the most up to date information on license status you may call the Board at 1-800-321-CSLB, or visit their website at www.cslb.ca.gov.

Contact Information
Chuck Colton - Owner
    ()Terri Lee Colton (Officer)
Number of Employees

1

Business Category

Garage Door Contractors

Alternate Business Names
On Trac Garage Door CompanyRescom Overhead DoorsColton Group IncOn Trac Overhead Door Company, Inc.
Alternate Web Sites