THIS BUSINESS IS NOT BBB ACCREDITED

OptumHealth Allies

(877) 426-2559 P.O. Box 10340, Glendale, CA 91209

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Description

This company's business is a health care provider through internet services.

BBB Accreditation

This business is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered this business's rating include:

18 complaint(s) filed against business2 complaint(s) filed against business that were not resolved

Factors that raised this business's rating include:

Length of time business has been operatingResponse to complaint(s) filed against businessBBB has sufficient background information on this business

Customer Complaints Summary Read complaint details

18 complaints closed with BBB in last 3 years | 6 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising / Sales Issues 7
Billing / Collection Issues 2
Problems with Product / Service 8
Delivery Issues 0
Guarantee / Warranty Issues 1
Total Closed Complaints 18

Additional Complaint Information

Our complaint history for this company shows that the company responded to and gave proper consideration to most complaints. However, one or more complaints are unresolved meaning the company failed to properly address the complaint allegations or their response was inadequate.

Complaint Details | Definitions | BBB Complaint Process | File a Complaint

  • Government Actions

    BBB has no information regarding government actions at this time.

    What government actions does BBB report on?

  • Advertising Review

    BBB has no information regarding advertising review at this time.

    What is BBB Advertising Review?

Additional Information

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13135428
BBB file opened: 5/31/2000 Business started: 8/1/1999
Contact Information
Sue Sarieddine - Customer Service Supervisor
    Randy Carter (Director of Customer Care)Rico Sojico (Finance Manager)
Number of Employees

3

Business Category

Health Maintenance Organizations

Alternate Business Names
OptumHealth AlliesHealthAllies, Inc.UnitedHealth AlliesAffordable Family Internet