BBB ACCREDITED BUSINESS SINCE 05/25/2000

OptumHealth Allies

(877) 426-2559 P.O. Box 10340, Glendale, CA 91209

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Description

This company's business is a health care provider through internet services.

BBB Accreditation

A BBB Accredited business since 05/25/2000.

BBB has determined that this business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business's products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business's product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered this business's rating include:

17 complaint(s) filed against business

Factors that raised this business's rating include:

Length of time business has been operatingResponse to complaint(s) filed against businessResolution of complaint(s) filed against businessBBB has sufficient background information on this business

Customer Complaints Summary

17 complaints closed with BBB in last 3 years | 6 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising / Sales Issues 7
Billing / Collection Issues 2
Problems with Product / Service 8
Delivery Issues 0
Guarantee / Warranty Issues 0
Total Closed Complaints 17

Additional Complaint Information

Our complaint history for this company shows the company gave proper consideration to complaints presented by the Bureau.

Complaint Details | Definitions | BBB Complaint Process | File a Complaint

  • Government Actions

    BBB has no information regarding government actions at this time.

    What government actions does BBB report on?

  • Advertising Review

    BBB has no information regarding advertising review at this time.

    What is BBB Advertising Review?

Additional Information

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13135428
BBB file opened: 5/31/2000 Business started: 8/1/1999
Contact Information
Randy Carter - Director of Customer Care
    Sue Sarieddine ()Rico Sojico (Finance Manager)Timothy Tetlin (Director of Operations) ()
Number of Employees

3

Business Category

Health Maintenance Organizations

Alternate Business Names
OptumHealth AlliesHealthAllies, Inc.UnitedHealth AlliesAffordable Family Internet