BBB ACCREDITED BUSINESS SINCE 01/16/2009

Secured Gold Buyers

(888) 549-2878 485 East 17th Street, Suite 500, Costa Mesa, CA 92627

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Description

This company's business is providing services to safely exchange broken or unwanted gold, silver, platinum and other jewelry into cash.

BBB Accreditation

A BBB Accredited business since 01/16/2009.

BBB has determined that this business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business's products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business's product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered this business's rating include:

Length of time business has been operating

Factors that raised this business's rating include:

Complaint volume filed with BBB for business of this sizeResponse to complaint(s) filed against businessResolution of complaint(s) filed against businessBBB has sufficient background information on this business

Customer Complaints Summary Read complaint details

4 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising / Sales Issues 3
Billing / Collection Issues 0
Problems with Product / Service 1
Delivery Issues 0
Guarantee / Warranty Issues 0
Total Closed Complaints 4

Additional Complaint Information

Our complaint history for this company shows the company gave proper consideration to complaints presented by the Bureau.

Complaint Details | Definitions | BBB Complaint Process | File a Complaint

  • Government Actions

    BBB has no information regarding government actions at this time.

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  • Advertising Review

    BBB has no information regarding advertising review at this time.

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Additional Information

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100078056
BBB file opened: 1/15/2009 Business started: 12/3/2007
Contact Information
Steve Frank - President
    Mike Kim (COO)
Number of Employees

74

Business Category

Precious and Semi-Precious Gemstone Investments

Alternate Business Names
Secured Gold BuyersSGB Holdings, LLC
Alternate Web Sites