THIS BUSINESS IS NOT BBB ACCREDITED

Reis Network

(310) 396-2000 5777 Century Blvd. Suite 300, Los Angeles, CA 90045

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Description

This company's business is advertising import/export services on the Internet.

BBB Accreditation

This business is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised this business's rating include:

Length of time business has been operatingComplaint volume filed with BBB for business of this sizeResponse to complaint(s) filed against businessResolution of complaint(s) filed against businessBBB has sufficient background information on this business

Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising / Sales Issues 2
Billing / Collection Issues 1
Problems with Product / Service 0
Delivery Issues 0
Guarantee / Warranty Issues 0
Total Closed Complaints 3

Additional Complaint Information

Most complainants are dissatisfied with the quality of counseling they receive. Most complain the company fails to respond to requests for assistance, information given is unreliable, or the company fails to adequately answer questions. Other complainants allege that lead information on the website is outdated or fictitious. Several customers complain of misrepresentations regarding the ease of implementing the program, and exaggerated claims concerning future earnings. The company responds to most complaints by offering further assistance or training, but does not provide refunds citing statements on the original mailing that the cost of the course materials, education, and training are non-refundable.

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  • Government Actions

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  • Advertising Review

    BBB has no information regarding advertising review at this time.

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Additional Information

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13012754
BBB file opened: 4/18/1995 Business started: 1/1/1985
Contact Information
Roosevelt Roby - President
    Catherine Roby (CEO)Cathy Roby (Manager) (customer service)Denney Kudzin (Customer Service)
Business Category

Vocational Training via Mentoring

Alternate Business Names
Reis NetworkResearch Entrepreneurial Idea SpecialistsRocaco IncThe World Business Exchange NetworkWEB.netWBE.Net
Alternate Web Sites
Industry Tips
This company sells training, and educational materials on starting a business as an international import export broker. The cost of the training and related materials is $499, and is non-refundable. Buyers must also pay $25 monthly to retain access to the company's website to obtain leads, and are entitled to one year of coaching and assistance. Promotional materials and ads claim that becoming an import export trader is "as easy as having a garage sale.

Our experience with some business opportunities indicate they make claims about the plans’ income potential, the opportunity to work from your home--part time, if you wish--and the ability to realize success with little or no experience are unfounded.

Complaints about these types of plans allege that the promised assistance was not provided, at least to the extent represented, and that the product or service quality or marketability was misrepresented.